Refund Policy
Last updated: March 2024
24-Hour Refund Guarantee
We offer a 24-hour refund policy for all purchases. If the software does not work as described and we cannot resolve the issue, you are eligible for a full refund within 24 hours of purchase.
Refund Conditions
Refunds are granted under the following conditions:
- The software does not function as described
- You contact support within 24 hours of purchase
- We are unable to resolve the technical issue
- You have not violated our Terms of Service
Non-Refundable Cases
Due to the digital nature of our product, refunds are not available for:
- Purchases made more than 24 hours ago
- Change of mind or no longer needed
- Incompatibility with unsupported systems
- Violations of Discord's Terms of Service
- Abuse of the refund policy
How to Request a Refund
To request a refund, please contact us within 24 hours of purchase:
- Email: [email protected]
- Include your order ID and reason for refund
- Describe any technical issues encountered
Refund Processing
Approved refunds are processed within 5-10 business days to the original payment method. Processing times may vary depending on your payment provider.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected]
Need help?
Our support team is available to answer any questions about our refund policy. We typically respond within a few hours.